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Voice Solutions
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Case Studies
Neueste Casestudy:
Hinnova
Soloution: Individual voice solution with intelligent database-based routing
Sagem Communication Austria GmbH
Solution: International Shared-Cost numbers, IVR-function
Stoffwerk
Solution: SMS transmission
La Redoute Versand GmbH
Individual service number solution for the German launch incl. statistical analyses ideally suited for call centres
joe24.at
Practical SMS Service for customers
Ärzte ohne Grenzen
Solution: Further Development of an existent donation platform
Asfinag AG
Solution: 00800-Global Freeline and
0800-Freephone numbers
Mamma Media
mobile payment solution for
www.du-bist-der-teamchef.at
VBV - Vorsorgekasse AG
Conference call solution to develop client dialogue
ITSDONE EDV Dienstleistungen GmbH
Solution: Individual conference call solution
PayLife Bank GmbH
Solution: versatile
SMS-Service for more security at credit card transactions
Mediashop AG
Solution: Shared Cost numbers in three countries
Ronald McDonald
Solution: Development of an innovative SMS donation solution
Hinnova
Individual voice solution with intelligent database-based routing
118811 Die Nummer GmbH
Solution: SMS Transmission
Samsung Electronics
Solution: Intelligent service number solution with customer-specific routing
American Express
Solution: A complete solution from atms for more than 40 service hotlines including IVR services for Platinum Card customers
TEL24
Solution: NetworkACD
DVT Datenverarbeitung-Tirol GmbH
Solution: Porting 0800 Service numbers
Raiffeisen Informatik
Solution: mobile-TAN
Samsung Electronics
Cloud-based customer satisfaction survey and call pre-qualification in Austria and Switzerland
Red Bull Media House GmbH/ServusTV
Solution: International service number concept
Microsoft Österreich GmbH
Solution: NetworkACD, 00800 Gobal Freeline
Arbeiterkammer Wien
SMS to e-mail appointment reminder solution to reduce non-attendance