Individual IVR Solutions

Interactive Voice Response refers to all voice-automated solutions. These range from simple announcement services through to complex, TV-based mass calling projects.

atms conceives and realises your individual IVR solution within short time:

• The more complex the specifications, the more service atms offers.
• Support of the customer at  the formulation of an IVR service concept
• Definition of a routing plan
• Support at the professional production of audio announcements

Examples

• Competitions (subscribers can either key in their answer or leave a voice mail message)
• PIN code requests (callers have their PIN code read out to them or sent to them by SMS message)
• Information services
• Welcome messages