VideoServices
Customer dialouge canal based on 3G-technology
It is especially suitable for companies which want to
- create their customer dialouge interactive and video-supported
- market products in need of explanation
- create attractive and promotional waiting lines
- create trust-enhancing environment in call centers
- set news standards in customer service
Capabilities
in entertainment industry through to complex service:
- Product descriptions and information
- Welcome clip
- Call centre staff can communicate “face to face” with callers
- play commercials about new products
Advantages
- Reduction of waiting times in service lines
- Personal contact to caller
- Creative design of customer dialouges