Voice Portal Suite
The Voice Portal Suite from atms, Europe’s best voice portal*, is now also being offered in Austria in a version that has been specially adapted for the Austrian dialect.
The Voice Portal Suite boasts the following impressive features:
- fast, cost-effective and high-quality automation of standard telephone enquiries
- ready-made modules for a wide range of applications
- simple customizing to meet individual requirements
- easy integration into existing IT systems
- reliable 24x7 operation through hosting of the application by atms
- flexible project implementation: from in-house operation to hosting and managed services
Especially suitable for
- Call pre-screening
- Master data changes
- Information requests
- Customer surveys
- Preparation of FAQ catalogues
- Provision of infotainment services
- Call distribution
- Customer authentication
*Europe’s best voice application
D+S Solutions GmbH, our German sister company, was awarded the “Genesys Voice Idol 2007 Award” for the best voice application in the Telecommunications category for its “Voice Portal Suite”.
A jury of industry experts and a 900-strong audience of industry professionals, who took part in a live demonstration, voted the Voice Portal Suite the best voice application in Europe.
The Voice Idol Award is awarded annually by Genesys to the best voice application showcased at G-Force, the European partner and user conference. Genesys Telecommunications Laboratories Inc. is part of the Alcatel-Lucent Group.